Terms & Conditions

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Please read and understand these Terms & Conditions as they govern your visit and use of www.leather company.co.uk
By using this website, you agree to the Terms and Conditions displayed below as well as our privacy policy. We advise checking this page regularly to take note of any new changes. Please note for our walk in brick and mortar shop condtions of sale in regards to the purchasing of leather goods will not be the same as the online shop www.leathercompany.co.uk.

Please email customerservices@leathercompany.co.uk or phone 01216224125 for further details.

All items purchased online must be returned by post with a return note with your full details for either a refund or exchange to the address below only and not to any walk in stores owned by Leather Company

The Leather Company
80 Lancaster Street
Birmingham
West Midlands
B4 7AR
Phone 01216224125

Customer Orders

All items shown on our website are in stock based at our UK warehouse, ready for immediate despatch. If in the unlikely event or for any reason, your item is not available upon completion of your order we will contact you immediately.

Your order is accepted once payment is received. A confirmation email will be sent to confirm that we have received your payment and the item will be despatched from our goods out warehouse based in the UK on the same day as payment is received and dispatched with UPS using a tracking number. Please check the address that is selected for delivery as we are unable to make changes once your order is placed with Leather Company.co.uk. Occasionally and very rarely events outside of our control may mean delays are incurred. We will notify you if this is the case. All orders are sent out using UPS as our chosen courier once payment is accepted, using a tracking code. Delivery rates for UK, Europe, and Rest of the World can be found here Click Here. At Leathercompany.co.uk we take pride in making your shopping experience enjoyable with us and delight in your delivery arriving on time. However for unknown reasons our courier UPS may experience delays in transit. LeatherCompany.co.uk are then required to abide by the terms and conditions of the delivery company.

On all orders you can pay by credit or Debit card and Paypal via the website. Cards we accept ( Mastercard / Visa /Visa Delta / visa Debit/ Maestro / Amex).

Please note products and prices are subject to change and we charge in GB pounds so prices in your local currency are for guidance purposes only. Please refer to the exchange rate your card issuer applies to the transaction to change your currency in to GB pounds. This applies to refunds too as rates fluctuate, cost may incur from your card provider. The Leather Company is not responsible for the changing rates in any given country.

We will not be held responsible for pricing error of goods due to internal or software problems. The Leather Company reserves the right to decline orders if this is the case.

Returns policy

From the time of receipt of your purchased leather item you can give yourself 14 days to decide whether its right for you or not. If you are not satisfied with your purchase and after receiving your item, if you don’t want to keep it for any reason, you can post it back to us for an exchange or refund. The cost for returning the item is your responsibility.
We just need you to return the item in exactly the same condition in which it was sent out to you. For leather jackets they must have the original tags, be unworn. For leather wallets, leather bags all branded original boxes in which the item came in must also be returned undamaged. We would also ask if you could place the returns note as proof of purchase so the team can deal with your order in a quick and efficient way.

Refunds and exchanges in the UK - if any, shall be processed within 14 working days from the date of receipt of the returned item. Again please make sure you enclose the returns note together with item being returned back to us. Exchanges sent out are subject to the original delivery charge for all UK customers. The cost of returning the item is your responsibility.

Refunds and exchanges outside of the UK - if any, shall be processed within 14 working days from the date of receipt of the returned item. Any refund amount will be less the original delivery charge on your order unless the item was found to be faulty or not what you ordered. Exchanges sent out are subject to the original delivery charge. The cost of returning the item is your responsibility.

This returns policy does not affect your statutory rights and is in accordance with the EU Distance Selling Directive
More info about the EU Distance Selling Directive can be found at:

http://www.hmso.gov.uk/si/si/2000/20002334.htm

If an item is damaged during transit, or in the unlikely event is faulty we will refund or exchange the item only and not the delivery cost. Only upon receipt of the goods with the fault or damage outlined, along with the return slip will a refund or exchange be given. This may take up to 14 days as the item may need to be inspected in the returns department. For further details please email customerservices@leathercompany.co.uk or phone 01216224125

Cancellations

You may cancel an order before the item is dispatched via email oders@leathercompany.co.uk or by phone 01216224125 with the relevant account name, address and order number at hand. This applies only to www.leathercompany.co.uk
Pricing and Images

Leather Company reserves the right to update any content on this webpage from pricing, to images without prior noticve. We will not be held responsible for pricing error of goods due to internal or software problems. The Leather Company reserves the right to decline orders if this is the case. Images and appearance may vary from the images shown on the webpage. All sizes shown are also approximate.

 

Copyright

Without our prior written permission all materials including images, logos, are owned by Leather Company or their suppliers and are subject to copyright. Unless we give permission you must not copy, republish, download, alter any of our content from this site. You must not post or transmit, copy material from this site to another site or any third party.