Terms & Conditions

At Leather Company, if you think you have found a better price from one of our online competitors, we promise to match the competitor's price by offering an additional 5% off when you contact us.

To request a price match for online purchases, call us on 0121 622 5000 (10am–6pm Mon–Sat) or email enquiries@leathercompany.co.uk. Please tell our team the product code and the competitor you want us to match.

1. We'll match our competitor's current website price.
2. The competitor's item must be brand new, identical to ours, and offered on the same terms.
3. We and the competitor must have stock ready for delivery.
4. We must be able to verify the competitor's price and stock position.
5. We'll match the price of an item — not delivery charges or other services.
6. Cannot be used with any other offer.
7. The product being matched has to be available to order online.
8. We can't match a price if our company would make a loss in doing so.
9. Price match does not apply to Amazon, eBay, or any auction sites.

All items shown on our website are in stock at our UK warehouse, ready for immediate despatch. In the unlikely event that your item is not available upon completion of your order, we will contact you immediately.

Your order is accepted once payment is received. A confirmation email will be sent and your item will be despatched from our UK warehouse on the same day as payment is received, with UPS using a tracking number. Please check the address selected for delivery — we are unable to make changes once your order is placed.

We take pride in making your shopping experience enjoyable and delight in your delivery arriving on time. However, for reasons outside our control, our courier UPS may experience delays in transit, in which case we are required to abide by the terms and conditions of the delivery company.

European and international customers may be required to pay customs duties or import taxes upon delivery. We do not charge VAT on international orders.

You can pay by credit or debit card and PayPal via the website. Cards we accept:

Products and prices are subject to change. We charge in GB Pounds, so prices in your local currency are for guidance purposes only — please refer to the exchange rate your card issuer applies to the transaction. This applies to refunds too, as rates fluctuate; additional costs may be incurred from your card provider. The Leather Company is not responsible for changing rates in any given country.

We will not be held responsible for pricing errors of goods due to internal or software problems. The Leather Company reserves the right to decline orders if this is the case.

Klarna Payments. Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply: klarna.com/uk/terms-and-conditions.

PayPal Pay in 3. Pay in 3 eligibility is subject to status and approval. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone, and use may affect your credit score.

From the date you receive your item, you have 14 days to decide whether it is right for you. If you are not satisfied for any reason, you may return the item within this period for either a refund or an exchange. The cost of returning the item to us is the customer's responsibility.

Where an item is exchanged at the customer's request and is not faulty, the original 14-day cooling-off period runs from the date the original item was first received and does not restart with the exchanged item. This does not affect your statutory rights in relation to faulty items.

Any item returned after 14 days from the date of receipt will be credited to your E-wallet balance for the amount paid for that item, which can be used at a later date towards another purchase. Made-to-order items and altered items are non-refundable and non-exchangeable, unless found to be faulty.

All returned items must be in exactly the same condition as when received. Leather jackets must be unworn and have the original tags attached. Leather wallets and bags must be returned in their original branded boxes, undamaged. Items showing signs of wear may be refused or returned to the customer. Please include the returns note as proof of purchase so your return can be processed efficiently.

Refunds and exchanges for UK orders will be processed within 14 working days of receiving the returned item. Exchanges sent out are subject to the original delivery charge, and return postage costs remain the customer's responsibility. For orders outside the UK, refunds and exchanges will also be processed within 14 working days of receipt. Any refund issued will be less the original delivery charge unless the item is faulty or not as ordered.

If an item is faulty, damaged, or not as described, your statutory rights apply. Return postage will be refunded where applicable, and a replacement or refund will be offered. Only upon receipt of the goods with the fault or damage outlined, along with the return slip, will a refund or exchange be given. This may take up to 14 days as the item may need to be inspected in the returns department.

This returns policy does not affect your statutory rights and is in accordance with the EU Distance Selling Directive.

Product images are for illustrative purposes only and may differ from the actual product. Due to differences in manufacturing, colours, zips, and pocket design may vary from the images. Leather Company reserves the right to change product images and specifications at any time without notice.

You may cancel an order before the item is dispatched via email at orders@leathercompany.co.uk or by phone on 0121 622 4125, with the relevant account name, address, and order number to hand. This applies only to leathercompany.co.uk.

Leather Company reserves the right to update any content on this webpage — from pricing to images — without prior notice. We will not be held responsible for pricing errors of goods due to internal or software problems, and reserve the right to decline orders if this is the case. Images and appearance may vary from those shown on the webpage. All sizes shown are also approximate.

From time to time, Leather Company runs promotions to be closer to the wishes of its customers. Discount codes, vouchers, and promotions do not cumulate. A voucher is not redeemable for cash. Only one promotional voucher can be redeemed per order. Leather Company reserves the right to alter or end any promotion at any time without prior notice. All promotions are valid for any product that is not already on sale.

Without our prior written permission, all materials including images and logos are owned by Leather Company or their suppliers and are subject to copyright. Unless we give permission, you must not copy, republish, download, or alter any content from this site. You must not post or transmit, or copy material from this site to another site or any third party.

The Conditions shall be governed by and construed in accordance with the laws of England, and you irrevocably submit to the exclusive jurisdiction of the courts of England.